Overview
We aim to ensure all customers are satisfied with their purchase. If there is an issue with your order, please contact us so we can review and assist accordingly.
Eligibility for Returns
Products may be eligible for return if they are unopened, unused, and in their original packaging. Items must be returned in a resaleable condition.
Return Timeframe
Return requests must be submitted within 14 days of receiving your order. Requests outside this period may not be accepted.
Non-Returnable Items
We are unable to accept returns for products that have been opened, used, or are not in their original condition.
Refund Process
Once a returned item is received and inspected, we will notify you of the outcome. If approved, refunds will be processed to the original payment method within a reasonable timeframe.
Return Shipping
Customers are responsible for return shipping costs unless the item is confirmed to be faulty or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with supporting details so we can assist you promptly.
Contact for Returns
For all refund and return enquiries, please contact our support team via email with your order details.