1. Introduction
These Terms & Conditions govern the use of this website and the purchase of products from NPP RETAIL LTD. By placing an order, you confirm that you have read, understood, and agreed to these terms.
2. Company Information
NPP RETAIL LTD
260 St Marys Road
New Moston
Manchester
M40 0AY
United Kingdom
3. Products
We specialise in coffee beans and related coffee products, including single origin coffees, blends, espresso roasts, and curated collections. All product descriptions, images, and details are provided as accurately as possible.
4. Pricing
All prices are listed in GBP (£). We reserve the right to update prices at any time. The price applicable at the time of order placement will be the final price charged.
5. Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order if necessary, including suspected fraudulent activity or stock limitations.
6. Delivery Information
We offer the following delivery structure:
Free Delivery on Orders Over £39
Orders below £39 are charged a standard delivery fee of £4.99.
Estimated delivery time is typically 2–5 working days after dispatch. Delivery times may vary depending on logistics conditions.
7. Order Processing
Orders are normally processed within 1–2 working days. Once processed, orders are prepared and dispatched according to our fulfilment schedule.
8. Returns & Refunds
Returns are accepted for unopened and unused products in original condition. Return requests must be made within the timeframe stated in our Refund Policy.
9. Product Information
We aim to ensure all product information is accurate, including descriptions, roast levels, and packaging details. Minor variations may occur due to product batch differences.
10. Customer Responsibilities
Customers are responsible for providing accurate delivery information at checkout. We are not responsible for delays or non-delivery caused by incorrect details provided by the customer.
11. Limitation of Liability
Our liability is limited to the value of the products purchased. We are not responsible for indirect losses, delays, or circumstances beyond our control.
12. Privacy
We handle personal data in accordance with our Privacy Policy. Customer information is used only for order processing, fulfilment, and customer support purposes.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being published on this website.
14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Email: info@nppretail.shop
Phone: +44 1632 960 359